Gov. Pritzker Signs Language Equity and Access Act

CHICAGO—Today Governor JB Pritzker signed SB3762, the Language Equity and Access Act, into law. The bill requires the Governor’s Office of New Americans (ONA), in partnership with the Illinois Department of Human Services (IDHS), to craft, implement and oversee statewide language access requirements. The legislation seeks to ensure that language proficiency is not a barrier for Illinoisans seeking to access state agency resources.

“Illinois is a diverse state made up of people with cultural and linguistic backgrounds from around the world—hundreds of unique languages are spoken in households across the state, and those people are equally as entitled to access public services as their English-speaking counterparts,” said Governor JB Pritzker. “This legislation will regulate access standards across state agencies and work to ensure no one is left behind.”

"Language should never hinder a person's ability to live safely and healthily in Illinois," said Lt. Governor Juliana Stratton. "This legislation removes barriers to essential resources and support services, ensuring that every person can access the tools needed to succeed. By bridging communication gaps, we’re building stronger, more inclusive communities."

The legislation requires ONA and IDHS to prepare a Language Needs Assessment Report to be updated every 10 years in order to assist State agencies in the creation of language access plans for state resources. The ONA will also provide oversight and central coordination to State agencies in the implementation of language access requirements and ensure that each State agency develops an internal complaint and review process specific to the provision of language assistance services in addressing complaints in a timely manner. The Act, which is effective immediately upon signing, also includes a requirement of an annual compliance report to the Governor’s Office and the Illinois General Assembly.

Nearly 24% of Illinois households speak a language other than English in the home, with Spanish being by far the most common. Polish, Chinese, and Tagalog round out the top five most spoken languages in the state. Among English-language learners in Illinois public schools, 158 distinct languages are spoken in the home, with Spanish being the most common followed by Arabic, Polish, and Urdu.

"Prioritizing accessibility for people who do not speak English as a first language will open new avenues of equitable opportunities for countless Illinoisans of differing backgrounds," said state Rep. Theresa Mah (D-Chicago). "I'm proud that we are a state that is home to a multitude of people from a range of cultures, and ensuring that everyone can access public services to the same degree as any other Illinoisan will not simply engender fairness, it will fuel prosperity in communities that are too often left behind."

“I’m thrilled we were able to champion this bill into law. It’s incredibly important that we consider and adapt to the state’s colorful range of cultures and languages by reshaping our state agencies to provide accessible and equitable assistance to all,” said Rep. Dagmara Avelar (D-Bolingbrook). “Language accessibility is key to ensuring everyone can access critical services, information, and opportunities across the state. Senate Bill 3762 will break down barriers for non-English speakers seeking important state services and promote inclusivity statewide.”

“Our state’s non-English speaking population continues to grow month after month, year after year, but our ability to meet their needs hasn’t kept pace,” Rep. Elizabeth 'Lisa' Hernandez (D-Cicero). “So many communities like mine need help navigating state websites and informational tools, but much of it is hidden behind language barriers. This legislation gives state agencies and workplaces the power to tear down those barriers. Illinois is a dynamic state with people from all walks of life and we’ve made amazing progress in expanding our ability to help working families. But, many Latino, AAPI and non-English speaking families would disagree. I am proud that this legislation will open up new opportunities for us to get information and resources to these families.”

“For years our communities have expressed the critical need for language access, often burdening young family members with translating complex information,” said State Senator Karina Villa (D-West Chicago). “Removing language barriers that prevent fair and equal access to justice, health care and other critical services is a necessary step to ensure every Illinois resident has meaningful access to government services and programs in the language they are most comfortable communicating in.”

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